How do Italians Answer the Phone?

An interactive lesson guiding you from key takeaways to expert insights. Comes with Q&A, useful vocabulary, interactive audio, quizzes and games.

Parla bene italiano?
Parla bene italiano?
Parla bene italiano?
Published Sep 12, 2021
Updated Oct 17, 2024
Written by
Italian language tutor, course author. MEng, MBA. Member of the International Association of Hyperpolyglots (HYPIA). After learning 12 languages, I can tell you that we all master languages by listening and mimicking. I couldn’t find an app to recommend to my students, so I made my own one. With my method, you’ll be speaking Italian from Lesson 1.
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Key Takeaways

  • Italians typically answer the phone with pronto, meaning "ready," indicating they are prepared to speak.
  • The phrase pronto is used in both formal and informal contexts, suitable for any caller.
  • Common follow-up questions include Pronto, chi parla? (Hello, who’s speaking?) to identify the caller.
  • Ending a call often involves multiple uses of ciao, reflecting a casual and friendly communication style.
  • Useful phrases for concluding a conversation include Buona giornata! (Have a good day!) and Ci sentiamo! (Talk to you soon!).

Stefano's Insights

Play to see captions...
Ah, rispondere al telefono in italiano! Non c'è niente di più iconico che il nostro 'pronto' per far sapere all'altro che siamo pronti a chiacchierare. Ricordo quando, appena arrivato in Italia, dissi 'ciao' al telefono e la mia amica mi corresse con un sorriso: 'Qui diciamo pronto!'. È un piccolo dettaglio che fa una grande differenza. E non dimentichiamoci di quelle espressioni informali come 'oi!' o 'dimmi!' quando sappiamo chi è dall'altra parte. Finire una chiamata con un 'buona giornata' è la ciliegina sulla torta. Insomma, rispondere al telefono è un'arte che si impara con il tempo e un pizzico di pratica. Pronto a provare?
Ah, answering the phone in Italian! There's nothing more iconic than our 'pronto' to let the other person know we're ready to chat. I remember when I first arrived in Italy and said 'ciao' on the phone, my friend corrected me with a smile: 'Here we say pronto!'. It's a small detail that makes a big difference. And let's not forget those informal expressions like 'oi!' or 'dimmi!' when we know who's calling. Ending a call with 'buona giornata' is the cherry on top. In short, answering the phone is an art learned with time and a bit of practice. Ready to give it a try?

Quick facts

What does "pronto" mean when answering the phone in Italian?

"Pronto" means "ready," signaling you're ready to talk.

Should women say "pronta" instead of "pronto"?

No, everyone says "pronto," regardless of gender.

How do Italians informally answer the phone if they know the caller?

They may say "Oi!" or "Dimmi!" meaning "Hey!" or "Tell me!"

What's a formal way to greet someone on the phone in Italian?

You can say "Salve," which is a formal "Hello."

How do you ask "Who's calling?" in Italian?

You can ask "Chi parla?" to find out who's on the line.

What phrase would you use to ask to speak with someone?

"Potrei parlare con...?" means "Could I speak with...?"

How do you ask "Who am I talking to?" in Italian?

You would say "Con chi parlo?" to ask this question.

How do you say "I'll pass it on to him/her" in Italian?

You say "Glielo/Gliela passo subito."

How do you end a call politely wishing someone a good day?

You say "Buona giornata" for "Have a good day."

What's the Italian phrase for "Thanks a lot"?

"Grazie mille" is used to say "Thanks a lot."

Audio images

🔊
Il telefono squilla, chi risponde?
🔊
Parlare al telefono in Italia è molto diverso.
🔊
Parla bene italiano?
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Main Article

How to Answer the Phone in Italian

Answering the phone in Italy is a little different from what you might be used to if you’re from an English-speaking country. The word we use when we answer the phone is pronto, with an interrogative tone:

Pronto? Chi parla?

Hello, who’s speaking?

Pronto literally means “ready” but when you use it in this context, it’s more like saying “hello” or, to keep the semantic value, “I’m ready to speak”.

Italians use pronto in both formal and informal settings. Whether you’re answering a call from a friend, a relative, or your boss, pronto works for everyone.

“Pronto”

The use of pronto to answer the phone in Italian has its roots in the early days of telephone communication in Italy. Get ready to gain some knowledge about the history of Italian.

When telephones were first introduced in the late 19th century, communication etiquette was still being developed. The caller needed a standardized way to indicate they were ready to begin a conversation.

In fact, as you might know already, the word pronto literally means “ready” in Italian, which made it an ideal choice for signaling readiness to speak.

Expressions to Speak on the Phone in Italian

How to Answer a Call

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Once you’ve said pronto, the conversation can take many forms, depending on who is calling. Let me show you some other expressions that you might find useful to have a conversation on the phone in Italian.

Pronto, chi parla?

Hello, who’s speaking?

Pronto, ciao X, come stai?

Hello, hi X, how are you?

Potrei parlare con…?

Could I speak with…?

Con chi parlo?

Who am I talking to?

Glielo/ Gliela passo subito.

I’ll pass it on to him/ her straight away.

How to End a Call

Italians, just like anyone else, have their own way of ending a phone conversation. What I find fun is that we say ciao hundreds of time before we hung up! I do not know why, it is just very common.

However, if you want to know other phrases, have a look at the examples below:

Buona giornata!

Have a good day!

Buona serata!

Have a good evening!

Ci sentiamo!

Talk to you soon!

A presto!

See you soon!

Key Terms and Concepts

Pronto

An Italian word meaning 'ready,' used universally to answer the phone, signaling the speaker is prepared to begin conversation.

Telephone Etiquette

The set of social conventions used during phone conversations. In Italy, this includes answering with pronto and using polite phrases.

Ending a Call

Italians often end calls with repeated uses of ciao and phrases like buona giornata, indicating politeness and a wish for well-being.

Chi parla?

A phrase used to inquire about the caller's identity, translating to 'who's speaking?' in English.

Potrei parlare con...?

A polite request to speak with someone, translating to 'could I speak with...?' useful for formal or professional settings.

Ci sentiamo!

A common phrase used to end conversations, translating to 'talk to you soon,' reflecting the expectation of future communication.

Test your knowledge in 10 quick questions

Words

prontoready
ciaohello
salvehello (formal)
buongiornogood morning
chiwho
parlaspeaks
graziethank you
arrivedercigoodbye
giornataday
telefonophone

Phrases

prontoready
ciaohello
oi!hi!
salvehello (formal)
buongiornogood morning
chi parla?who is speaking?
con chi parlo?with whom am I speaking?
graziethank you
arrivedercigoodbye
buona giornatahave a good day

Sentences

Pronto, chi parla?

Hello, who's speaking?

Ciao! Come stai?

Hi! How are you?

Buongiorno, posso aiutarla?

Good morning, can I help you?

Grazie per aver chiamato, arrivederci.

Thank you for calling, goodbye.

Salve, con chi parlo?

Hello, whom am I speaking with?

Match the Phrases

Memory game

Flip the cards to find matching pairs!

Crossword

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Answers

FAQs

What does "pronto" mean in Italian?

"Pronto" means "ready" in Italian. When answering the phone, Italians use "pronto" to let the person on the other end know that they are ready to talk.

How do you answer the phone in Italian?

To answer the phone in Italian, you can say "Pronto," "Ciao" (informal), "Salve" (formal), "Buongiorno" (good morning), "Buonasera" (good evening), or "Chi parla?" (who's calling?).

What are some ways to end a call in Italian?

Some ways to end a call in Italian include saying "Grazie/ Grazie mille" (thanks/ thanks a lot), "Ciao" (bye), "Arrivederci" (see you soon), "Buona giornata" (have a good day), or "Buona serata" (have a good evening).

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