Privacy statement

Effective date: 04/08/2021

Last update: 01/18/2026

Short version
We won’t use your personal details, payment details etc. for anything other than providing our services. We don’t sell or share them with anyone.

We use your personal information as this Privacy Statement describes. No matter where you are, where you live, or what your citizenship is, we provide the same high standard of privacy protection to all our users around the world, regardless of their country of origin or location.

What information Think in Italian collects

Think in Italian collects information directly from you for your registration, payment, transactions, and user profile.

We also automatically collect from you your usage information, cookies, and device information, subject, where necessary, to your consent.

We only collect the minimum amount of personal information necessary from you, unless you choose to provide more.

We don’t knowingly collect information from children under 13, and we don’t collect Sensitive Personal Information.

How Think in Italian uses your information

We may use your information for the following purposes:

We use your Registration Information to create your account and to provide you the Service.
We use your Payment Information to provide you with the paid memberships, downloadable products, or any other paid service you request.
We use your User Personal Information, specifically your username, to identify you on Think in Italian.
We use your Profile Information to fill out your Account profile and to share that profile with other users if you ask us to.
We use your email address to communicate with you, if you’ve said that’s okay, and only for the reasons you’ve said that’s okay.
We use User Personal Information to respond to support requests.
We use User Personal Information and other data to make recommendations for you, such as to suggest learning materials.
We may use User Personal Information to invite you to take part in surveys, beta programs, or other research projects, subject, where necessary, to your consent.
We use Usage Information and Device Information to better understand how our Users use Think in Italian and to improve our Website and Service.
We may use your User Personal Information if it is necessary for security purposes or to investigate possible fraud or attempts to harm Think in Italian or our Users.
We may use your User Personal Information to comply with our legal obligations, protect our intellectual property, and enforce our Terms of Service.
We limit our use of your User Personal Information to the purposes listed in this Privacy Statement. If we need to use your User Personal Information for other purposes, we will ask your permission first.
This website links to Youtube. Google’s privacy policy applies.

How we share the information we collect

We may share your information with third parties under one of the following circumstances: with your consent, with our service providers, for security purposes, to comply with our legal obligations, or when there is a change of control or sale of corporate entities or business units.

We do not sell your personal information and we do not host advertising on Think in Italian.

Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Other important information

How you can access and control the information we collect

We provide ways for you to access, alter, or delete your personal information.

Users have the right to request the deletion of their account and all associated data at any time. To initiate this process, users can contact our customer support team via email or through our chat support on the website. We will process such requests promptly and ensure that all personal data is deleted, provided that there is no legal or regulatory requirement to retain the data. In cases where data has been aggregated, anonymized, or de-identified, it may not be deleted but will no longer be associated with a specific user.

Our use of cookies and tracking

We only use strictly necessary cookies to provide, secure and improve our service. We offer a page that makes this very transparent.

How Think in Italian secures your information

We take all measures reasonably necessary to protect the confidentiality, integrity, and availability of your personal information on Think in Italian and to protect the resilience of our servers.

Think in Italian’s global privacy practices

We provide the same high standard of privacy protection to all our users around the world.

How we communicate with you

We communicate with you by email. You can control the way we contact you in your account settings, or by contacting us.

Resolving complaints

In the unlikely event that we are unable to resolve a privacy concern quickly and thoroughly, we provide a path of dispute resolution.

Changes to our Privacy Statement

We notify you of material changes to this Privacy Statement 30 days before any such changes become effective. You may also track changes in our Site Policy repository.

This Privacy Statement is licensed under the Creative Commons Zero license.

Please feel free to contact us at stefano[at]thinkinitalian.com if you have questions about our Privacy Statement.

New app SpeatTwice coming to App Store

Introduction

SpeakTwice Italian (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and web service.

Information We Collect

Account Information

Email address (optional, for account creation)
Anonymous user ID (automatically generated)
User preferences and settings

Learning Data

Course progress and completion status
Vocabulary mastery scores
Review session results
Achievement unlocks
Custom content preferences (CEFR level, interests)

AI Conversation Data

Conversation messages (Italian and English)
Grammar corrections and feedback
Translation requests
AI-generated content

Technical Data

Device type and operating system
App version and build number
Error logs and crash reports
Audio playback events (for offline caching)

Audio Content

User-generated audio recordings (if using speech features)
Audio playback preferences (speed, pause intervals)

How We Use Your Information

We use collected information to:

Provide and improve language learning services
Generate personalized AI content and recommendations
Track learning progress and vocabulary mastery
Enable offline functionality through local caching
Synchronize data across devices
Fix bugs and improve app performance
Respond to support requests

Data Storage and Security

Local Storage

Learning data is stored locally on your device using encrypted storage (Hive)
Offline audio files are cached in app-specific storage
Data persists until you delete the app or clear app data

Cloud Storage

User profiles and progress synced via Supabase (secure PostgreSQL)
Audio files hosted on Cloudflare R2 with secure URLs
AI-generated content cached in Supabase Edge Functions
All data transmitted over HTTPS/TLS encryption

Anonymous Users

Anonymous authentication allows app usage without email
Anonymous sessions use secure, randomly-generated user IDs
Anonymous users can convert to authenticated accounts without data loss

Third-Party Services

We use the following third-party services:

Supabase (Backend & Database)

User authentication and profiles
Learning progress synchronization
Privacy Policy: https://supabase.com/privacy

OpenRouter (AI Processing)

AI conversation and content generation
No personal data stored; only conversation context sent
Privacy Policy: https://openrouter.ai/privacy

Google Cloud Text-to-Speech

Italian and English audio generation
Text-only processing; no personal data sent
Privacy Policy: https://cloud.google.com/terms/cloud-privacy-notice

Cloudflare R2 (Audio Storage)

Static audio file hosting
No user tracking or analytics
Privacy Policy: https://www.cloudflare.com/privacypolicy/

Firebase Hosting (Web App)

Static web app hosting only
No analytics or tracking enabled
Privacy Policy: https://firebase.google.com/support/privacy

Data Sharing

We do NOT:

Sell your personal information
Share data with advertisers
Use data for marketing purposes
Track you across other apps or websites

We MAY share data only:

With your explicit consent
To comply with legal obligations
To protect our rights or prevent fraud
With service providers (Supabase, OpenRouter) as necessary to provide services

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and data
Export your learning data
Opt out of data collection (local-only mode)
Withdraw consent at any time

To exercise these rights, contact: stefano@thinkinitalian.com

Data Retention

Active accounts: Data retained indefinitely
Inactive accounts: Deleted after 24 months of inactivity
Deleted accounts: All data removed within 30 days
Anonymous sessions: Expired after 90 days of inactivity

Children’s Privacy

SpeakTwice Italian is not intended for children under 13. We do not knowingly collect data from children under 13. If we discover such collection, we will delete the data immediately.

International Data Transfers

Your data may be processed in:

United States (Supabase, Firebase, Cloudflare)
European Union (if using EU Supabase regions)

All transfers comply with GDPR and use standard contractual clauses.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the app and on our website. Continued use after changes constitutes acceptance.

Cookie Policy (Web Only)

The web version uses:

Essential cookies for authentication (Supabase)
Local storage for offline functionality (IndexedDB)
NO tracking or analytics cookies

California Privacy Rights (CCPA)

California residents have additional rights:

Right to know what data is collected
Right to delete personal data
Right to opt-out of data sales (we don’t sell data)
Right to non-discrimination

Contact: stefano@thinkinitalian.com

GDPR Compliance (EU Users)

EU users have rights under GDPR:

Right to access (Article 15)
Right to rectification (Article 16)
Right to erasure (Article 17)
Right to data portability (Article 20)
Right to object (Article 21)