FAQ & Support

Questions about plans, billing, etc.? There’s a FAQ section for that!

Still have questions? I’m here for that!

FIND ANSWERS
GET IN TOUCH

Rave Reviews

"I've tried other apps like Babbel and Memrise. None made me fluent or made me feel like I was making much meaningful progress in learning a language."
testimonial 2
Ecem Topcu
Aug 7, 2025
"While other courses rely heavily on translation, grammar exercises, or memorization, Think in Italian makes you comfortable speaking Italian like an Italian."
testimonial 1
Deborah Hause
Jul 11, 2025
"While other courses rely heavily on translation, grammar exercises, or memorization, Think in Italian makes you comfortable speaking Italian like an Italian."
testimonial 3
Dom Scott
Jun 21, 2025
"Absolutely marvelous course. I have been using other learning apps, good enough, but I was getting fed up of the monotony and lack of stimuli. I found this course by accident, good accidents do happen."
testimonial 6
Bernard Evans
Jun 2, 2025
"This course is excellent. It's well organized and teaches Italian sentence structure and vocabulary in a logical progression. I've made good progress with Think In Italian."
testimonial 4
George Dielemans
May 27, 2025
"Think in Italian is brilliant. It is the basis of my Italian leaning. I use it everyday. I have researched and tried many other learning methods, but THIS ONE IS THE BEST most integrated, complete and truly current."
testimonial 5
Mark Kohr
May 3, 2025

★★★★★

Rated 4.9/5 based on 170+ reviews

Frequently Asked Questions

FAQ Category
Courses

Where do I find the audio lessons?

1. Click on “Library”. 2. In the upper left corner, click on “Filter Courses” 3. From the options, select “Lessons.” To refine your search, you can set your preferred level...
Courses

How do I go to a specific lesson?

You can access specific lessons by going to the Library.   Click on “Filter Courses“.   Select “Lessons“   Under Lesson #, find and select the lesson number you want...
Troubleshooting

The audio isn’t working on Safari

If you’re using Safari to access the course and the audio isn’t working, auto-play may be disabled for our site. Simply allow auto-play for for thinkinitalian.com as shown in the...
Courses

Where do I find the readings?

Click on “Library”.   2. In the upper left corner, click on “Filter Courses”   3. From the options, select “Readings.” To refine your search, you can set your preferred...
Troubleshooting

Audio pauses when screen turns off (Android 7-14)

If the audio pauses when your phone’s screen turns off, you can fix this by adjusting your battery settings. In your device settings, set the “App Battery Usage” for the...
Plans payment cancellation

Where can I see my subscription details?

You can view your subscription details on your account page. Here’s how to: 1. From the left side of the screen, click on “More“.   2. Select “Manage account“.  ...
Load more
stefano lodola italian teacher

Get in Touch

If you have any questions that are not covered in the FAQ, comments, or suggestions, send me a message from this form and you’ll receive a reply within 24 hours (slower on weekends).

Questions about grammar, vocabulary, etc. should be posted as comments on the relevant lesson pages. I will not answer privately.

What's new

Social signup

Rave Reviews

"I've tried other apps like Babbel and Memrise. None made me fluent or made me feel like I was making much meaningful progress in learning a language."
testimonial 2
Ecem Topcu
Aug 7, 2025
"While other courses rely heavily on translation, grammar exercises, or memorization, Think in Italian makes you comfortable speaking Italian like an Italian."
testimonial 1
Deborah Hause
Jul 11, 2025
"While other courses rely heavily on translation, grammar exercises, or memorization, Think in Italian makes you comfortable speaking Italian like an Italian."
testimonial 3
Dom Scott
Jun 21, 2025
"Absolutely marvelous course. I have been using other learning apps, good enough, but I was getting fed up of the monotony and lack of stimuli. I found this course by accident, good accidents do happen."
testimonial 6
Bernard Evans
Jun 2, 2025
"This course is excellent. It's well organized and teaches Italian sentence structure and vocabulary in a logical progression. I've made good progress with Think In Italian."
testimonial 4
George Dielemans
May 27, 2025
"Think in Italian is brilliant. It is the basis of my Italian leaning. I use it everyday. I have researched and tried many other learning methods, but THIS ONE IS THE BEST most integrated, complete and truly current."
testimonial 5
Mark Kohr
May 3, 2025

★★★★★

Rated 4.9/5 based on 170+ reviews