How to Answer the Phone in Italian
Answering the phone in Italy is a little different from what you might be used to if you’re from an English-speaking country. The word we use when we answer the phone is pronto, with an interrogative tone:
Pronto? Chi parla?
Hello, who’s speaking?
Pronto literally means “ready” but when you use it in this context, it’s more like saying “hello” or, to keep the semantic value, “I’m ready to speak”.
Italians use pronto in both formal and informal settings. Whether you’re answering a call from a friend, a relative, or your boss, pronto works for everyone.
“Pronto”
The use of pronto to answer the phone in Italian has its roots in the early days of telephone communication in Italy. Get ready to gain some knowledge about the history of Italian.
When telephones were first introduced in the late 19th century, communication etiquette was still being developed. The caller needed a standardized way to indicate they were ready to begin a conversation.
In fact, as you might know already, the word pronto literally means “ready” in Italian, which made it an ideal choice for signaling readiness to speak.
Expressions to Speak on the Phone in Italian
How to Answer a Call
Once you’ve said pronto, the conversation can take many forms, depending on who is calling. Let me show you some other expressions that you might find useful to have a conversation on the phone in Italian.
Pronto, chi parla?
Hello, who’s speaking?
Pronto, ciao X, come stai?
Hello, hi X, how are you?
Potrei parlare con…?
Could I speak with…?
Con chi parlo?
Who am I talking to?
Glielo/ Gliela passo subito.
I’ll pass it on to him/ her straight away.
How to End a Call
Italians, just like anyone else, have their own way of ending a phone conversation. What I find fun is that we say ciao hundreds of time before we hung up! I do not know why, it is just very common.
However, if you want to know other phrases, have a look at the examples below:
Buona giornata!
Have a good day!
Buona serata!
Have a good evening!
Ci sentiamo!
Talk to you soon!
A presto!
See you soon!